Terms of Service

Welcome to The Ivory Orchid! We are delighted to provide you with beautiful floral arrangements and exceptional service. Please take a moment to review our Terms of Service before making a purchase.

Flower Color and Quality

At The Ivory Orchid, we take great pride in providing high-quality, fresh flowers for every bouquet. However, please note that flower color and quality can vary depending on the season and availability. As nature's blooms are subject to seasonal changes, the flowers you receive may not be an exact match to the images shown on our website or in our promotional materials.

We make every effort to ensure that the flowers you receive are as beautiful as possible and closely resemble the pictured bouquet, but slight variations in color, size, and type may occur. We appreciate your understanding as we strive to provide the best possible floral arrangements, even when certain flowers are unavailable or in limited supply.

Product Availability and Substitutions

In the event that a particular flower or color is unavailable, we reserve the right to make substitutions to ensure your arrangement is still of the highest quality. Substitutions will be made with flowers of equal or greater value and similar color and style, ensuring that your bouquet is as close as possible to what was originally ordered.

Guarantee

While we cannot guarantee that you will receive exactly the same flowers pictured, rest assured that we will do our very best to create a bouquet that is beautiful, fresh, and unique to your order. If you have specific preferences or concerns, please feel free to reach out to us before placing your order, and we will do our best to accommodate your request.

Thank You for Choosing The Ivory Orchid

We are honored to be part of your special moments and appreciate your understanding regarding seasonal variations. By placing an order with us, you accept that flower color and quality may vary based on the season and availability.